• Installation and activation
• Business and crew solutions via FleetBroadband
• Roadmap to the future
• The growth of Managed Services

• How Thrane & Thrane can help VSAT service providers optimize maritime broadband installations

• The next generation of data & telephony communication services for seafarers around the world
• New technology for global maritime satellite services
• A ship owners experience and expectations to this new constellation, technology and services

• FleetBroadband Update and Status 2011
• New enhancements and developments

Intermanager Shipping KPI standard proposes a global shipping industry standard for defining, measuring and reporting information on operational performance in order to:

• Boost performance improvements internally in companies engaged in the ship operation activities
• Recognize measurement of performance as an important management tool to improve transparency and quality of shipping
• Provide an efficient communication platform of ship operation performance to internal and external stakeholders

• Quality companies care
• Common practices today
• A software solution
• Customer case study: Rickmers Group focus

• Supply chain analysis with emphasis on procurement
• Identifying waste in the value chain
• Use of IT systems to reduce waste and optimise the supply chain
• What a Utopian Supply Chain should look like

• How can you reduce risk?
• Why incur ongoing administrative overhead?
• Where can you improve?
• When it is time to change?
• What manuals and checklists are being used?
• Who will ensure that employees and vendors are in compliance?

• The latest developments in e-commerce with Thome Shipmanagement, MarineLink and Eye-Share

• Implementation of system onboard directly involves communication
• Communication changes and requirements between 2004 and 2011
• Documents required onboard before and now (2011)
• Paper work onboard Earlier and 2011
• Software vs database
• Database transfers between office and vessel
• Documents vessel to office
• Documents to authorities from vessel
• Implementation onboard in house support and third party support
• Free Discussion among Ship Managers / Owners representative on system Implementation

Communication is imperative especially in a busy working environment. It is essential in sending and receiving vital information that relates to the efficient operation of your vessel. Everything needs to run smoothly. But what happens when that communication is interrupted? Could it have been avoided? How much can you get from your FleetBroadband terminal? How can you optimise your connection? Is having an unlimited connection an answer to all problems?

Howard Hughes from the Inmarsat Training Academy is presenting a session about how to control and optimize the data which is sent and received over FleetBroadband.

This session is designed to give awareness on how to protect your investment. This may suit those who are working in IT or have an interest in IP management/security. The topics covered will be:

• Firewalls/3rd Party restriction
• Using your FleetBroadband terminal to maintain network security
• Management
• Optimization
• Bandwidth limits

• Certification and mandatory training coupled with in-house modular courses
• Training ashore vs. onboard training
• Effectiveness of training – what tools?
• New vessels, new technology – how to cope?
• Behavioral Issues – how to address?

• Crew welfare needs
• Barriers (security, cost control bandwidth etc...)
• Communications means and networking
• Smart@sea next generation solution

The presentation will cover training strategies being implemented at the EMAS Training Academy & Simulation Centre, Singapore and would touch on:

• Authentic offshore industry scenarios using high fidelity offshore simulators
• Knowledge-based framework for capturing, organising and reusing of offshore practitioner’s skills and competencies
• Flexible and secure course management system for local and global outreach
• Assessment of simulation exercises for both formative & summative evaluation

• Importance of passage planning
• IMO recommendations for an efficient passage plan
• Key elements of a good passage plan
• Planning a passage on Electronic Charts