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 FAMM - Fuel and Marine Marketing http://www.fammllc.com Includes free safety data sheets for FAMM marine lubricants  Fuel and Marine Marketing LLC, a joint venture between Texaco and Chevron in the marine fuels and lubricants business (and also a main force and investor behind OceanConnect) is gradually rolling out eWave, its online lubricant management system, to customer service representatives around the world. The system enables shipping companies to order lubricants and track orders online, with the associated documentation. It has been under development for about 18 months, FAMM says, allowing customers to connect directly into FAMM ’s internal computer system. The system has an enormous amount of data on it about all of the different lubricants FAMM supplies, and which engine parts they are suitable for, and exactly what the price is. The system can ensure that ships do not order the wrong lubricants for the specific engine parts onboard. They can choose whether they want deliveries by case, drum or bulk (road tanker), bearing in mind the different sizes of drums in different ports of the world. They can manage the logistics of the delivery. One of the biggest benefits has proven to be the 24 hour element and the fact that the online service can be accessed from anywhere; users no longer need to telephone the office and ask if there are any faxes. Eventually the system will be integrated into shipping companies back offices, including payment and enterprise management systems. There are also plans to scan in delivery documents onto the system, so a shipping company can see if a delivery to a vessel has actually been made. FAMM expects that the tool will enable a great deal of orders to be put together from onboard the vessel itself, once onboard Internet connections become more popular. Chief engineers can put orders together and check on the status of them. 
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