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Carnival UK is to implement a new electronic document management software (EDMS) system from Filestream to manage seafarer employment agreements (SEAs) for crews working on two of its cruise brands, Cunard Line and P&O Cruises.

Wärtsilä and cruise company Carnival Corporation have signed a 12-year performance-based agreement worth approximately €900 million, which will see digitalised data streams from vessel engines analysed by specialists for real-time optimisation of the equipment and prediction of operational and maintenance demands.

Carnival Maritime, the marine service unit of Costa Group in Hamburg, has extended the remote monitoring services provided by its Fleet Operation Centre (FOC) to cover an additional 11 ships for P&O Cruises and the Cunard line.

Carnival Corporation has opened its new Center for Simulator and Maritime Training (CSMART) in Almere, the Netherlands, a result of almost two years of intensive R&D investment.

Wärtsilä and Carnival Corporation are to work together on a series of pilot projects to test Wärtsilä’s technologies and services on board Carnival vessels.

Transas has signed a multi-million euro deal with Carnival Corporation to provide simulators for the cruise operator’s new Centre for Simulator and Maritime Training (CSMART) facility in the Netherlands.

Harris CapRock has revealed that it is working with Carnival Cruise Line to provide passengers with a flat-rate fee for social media usage while on board its cruise ships.

In 2013, Harris CapRock signed a five-year deal with Carnival to supply communications services on board more than 100 cruise ships across its nine global cruise line brands, using a VSAT system that utilises a hybrid C- and Ku-band network. 

Carnival will be offering a range of internet options to guests, including a $5 per day social media package that will include unlimited use of apps such as Twitter, Facebook, Instagram, Pinterest, LinkedIn and Snapchat.

“Technology plays an increasingly important role in today’s world, even while on vacation,” said Gabriela Gonzalez, vice president, guest technology and photo operations, Carnival Cruise Line.

“Introducing these new internet packages offers a strong platform for incorporating additional innovations and ways for utilising technology to further enhance our guest on-board experience.”

According to Harris CapRock, demand for bandwidth on board is continually increasing, and the upgrade in internet infrastructure is essential in the battle to retain both customers and crew.

“This ground-breaking programme is testament to Carnival putting its guests and team members first,” said Rick Simonian, president of maritime, Harris CapRock.

“The demand for bandwidth continues to grow and Harris CapRock is focused on providing it in the most advanced and efficient way possible. Working together, we can ensure that Carnival’s customers enjoy the right level of communications no matter where they are cruising.”

MCP has signed a contract with Carnival Corporation to provide GSM communications for 33 ships across six of its nine brands, providing voice, text and data coverage for approximately 130,000 people at sea each day.

The agreement includes consolidation and extension of deals already in place, as well as the addition of new ships. The full list includes 12 AIDA ships, five Costa ships, three Cunard ships, two Princess Cruises ships, three P&O Cruises (Australia) ships and eight P&O (UK) cruise ships.

“Technologies and services like this showcase how Carnival Corporation is leveraging our scale to drive strategic advantages,” said Ramon Millan, CIO of Carnival Corporation.

“The size of our company enables opportunities like this one, in which we can optimise services and technologies to enhance guest experience.”

MCP will be the exclusive onboard cellular provider for the above ships, significantly strengthening its position in the cruise market, according to CEO Frode Støldal.

“It is rewarding to be able to supply Carnival Corporation ships with solutions that empower crew and passengers with services that enrich their lives,” he said. 

“We are excited about deploying new kinds of communication solutions with internet services that build a new digital future for all people travelling and working at sea.”

Thursday, 11 December 2014 10:31

VDR retrofit for Carnival

L-3 SAM Electronics has reported that it has retrofitted Carnival Cruise Lines’ fleet of 24 ships with its VDR 4350 Voyage Data Recorder system.

Monday, 20 January 2014 15:04

Carnival extends MTN deal

MTN Communications today announced that Carnival Corporation has signed a new agreement for the provision of internet services to the guests and crew of its cruise ships, as well as extending the TV agreement for half of its fleet.

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