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By Mikael Lind, associate professor and senior strategic research advisor at Research Institutes of Sweden (RISE) and Chalmers, and Juan Carlos Croston, VP marketing & corporate affairs with Manzanillo International Terminal (Panama). 

Traditionally, a ship agent (as a representative of the owner, the charterer -or both- of a visiting ship), ensures that the essential requirements for a ship visit are arranged and met. Therefore, they have an important monitoring role, before and during a port call, taking the necessary actions to avoid or minimise disruptions. Ship agents also guarantee that involved port actors are paid at the right level of compensation.

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