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Maersk Line to offer remote reefer monitoring data

Maersk Line has announced that it will begin the commercial launch of its ‘Remote Container Management’ system (RCM) on 24 July, providing access to reefers’ current location, temperature and internal atmospheric conditions, at any time and from anywhere in the world.

{mprestriction ids="1,2"}RCM will also allow Maersk Line experts to manage the condition of the container, either remotely or through notifications to local technicians if a hands-on fix is required.

“RCM has the capabilities that our customers have wanted from us for a very long time. It is going to insert an unprecedented level of visibility and reliability into their supply chains that will make their business better,” said Vincent Clerc, chief commercial officer for Maersk Line.

“The old days of waiting, hoping and reacting are over. Our customers can now monitor and make decisions about their supply chain as their cargo moves, as well as use the data to study and improve their entire supply chain. Particularly for our customers with very sensitive, higher value refrigerated cargo, RCM significantly raises the total value proposition of refrigerated container trade.”

The full RCM service will involve see a GPS module, a modem and a SIM card installed on all 270,000 of Maersk’s refrigerated ‘reefer’ containers, to enable location, temperature, humidity and power status readings to be continuously collected and stored.

That information can then be distributed to Maersk customers and RCM global support teams via satellite from 400 of Maersk Line’s owned and chartered ships.

In the first six months of 2017, Maersk Line says that RCM has alerted the company to more than 4,500 incorrect temperature settings on customers’ reefers. In 200 of those cases, the setting inaccuracy was severe enough that had RCM not prompted personnel to make the necessary changes, the cargo—collectively worth several million dollars to customers—would have been lost.

Access to all RCM data will be provided to customers who pay a subscription fee, based on the number of containers shipped.

Available data includes a shipment overview of all containers with journey assessment parameters, with an option to export to Excel; a temperature graph with option to view O2 and CO2 and ambient temperature; and a view of container positions on a map, with an option to view shipping routes.{/mprestriction}

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