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Finnlines rolls out connectivity platform

Finnlines rolls out connectivity platform Hubert Bartkowiak, CC4.0

Telenor Maritime is to roll out a new connectivity platform for Finnlines’ ro-pax vessels, comprising an ecosystem of GSM, Wi-Fi, Ka-band VSAT and mobile broadband backhaul services, the companies have announced.

{mprestriction ids="1,2"}Finnlines is the first to install this connectivity platform, which will be used to allow passengers to use services like social media and streaming video while at sea.

“We are delighted to partner with Finnlines with their ro-pax vessels, operating between six ports in three countries,” said Frode Støldal, CEO of Telenor Maritime.

“Being a part of the Grimaldi Group, one of the world’s largest operators in Europe for both passengers and freight, Finnlines has established its position as an important provider of passenger services in the Baltic Sea. This is an important step for Telenor Maritime’s service-expansion into the Baltic Sea.”

The system is being rolled out following the successful completion of a six-month pilot of the platform on board the MS Finnmaid, during which time Finnlines evaluated how the mix of connectivity services would meet its requirements.

“We chose Telenor Maritime to provide the Wi-Fi, 3G and backhaul services, and have a long history and cooperation in many projects over the years. Telenor Maritime is one of the most experienced actors in this field, and we appreciate their expertise,” said Kielo Vesikko, head of passenger services, line manager of Finnlines.

“We want to receive value for the money. We expect to further increase customer satisfaction with extensive coverage and faster Wi-Fi speeds during the sea voyage. Particular emphasis was put on covering areas such as cabins and other previously non-covered sections on the ship.”

“The collaboration with Telenor Maritime has been productive, very smooth and flexible, with significant achievements and excellent results. Moving from free to paid service has been smooth, and throughout the six months piloting period on MS Finnmaid the customer feedback has been very positive.”{/mprestriction}

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