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Start-up FrontM develops COVID-19 healthcare hotline


FrontM, a collaboration software provider to the maritime and aviation industries, has collaborated with Inmarsat and maritime medical operations and healthcare solutions provider, VIKAND, to provide seafarers with immediate access to a COVID-19 healthcare hotline. This service will deliver frontline medical information to the shipping industries and seafaring workforce at a time when they need it the most.

{mprestriction ids="1,2"} The London based start-up was approached by partners Inmarsat and VIKAND to provide a telemed collaboration platform that would enable medical staff to provide remote and isolated maritime workers with access to COVID-19 related medical advice and support. This will help more vessels and shipping firms navigate the uncharted territories that their workforces face. In order to facilitate the hotline key development staff were directed from new projects to develop a scalable, secure and reliable web based video-conferencing solution that runs over a dedicated connectivity allocation connecting seafarers across the Fleet Xpress Inmarsat fleet with medical experts within a 2 week timeframe. 

“I am sure you are all aware of the battle the maritime industry has waged against COVID-19 to ensure that vital medical supplies and food shipments reach our shores whilst we all adhere to ‘Staying at home, to ‘Protect the healthcare system and Save lives' said Pradeep Roonwal, VP delivery and operations at FrontM. “That is why we are proud to announce the collaboration with our partners to provide seafarers with this hotline to ensure the immediate well-being and safety of our mariners. This is also a remarkable achievement for our development team who went above and beyond in order to meet the tight delivery timeframes”. 

“By answering the call to arms by our partners Inmarsat and VIKAND we have been able to develop a powerful telemed solution that will help provide commercial seafaring vessels and their employees with quick and easy access to the COVID-19 medical information they need during these difficult times.  The longer-term collaboration with Inmarsat and VIKAND will help to provide a stable platform that will allow mariners to connect with expert telemed services, in order to improve the quality of their care and life whilst at sea,” said Kiran Venkatesh FrontM’s CEO.

“We are delighted that FrontM and VIKAND will join Inmarsat in delivering this timely, relevant and requested information service to our Fleet Xpress clients,” said Marco Cristoforo Camporeale, head of digital solutions, Inmarsat Maritime.

“This is fully in line with our wider partnership vision to help resolve medical concerns quicker and allowing companies to respond earlier in case of medical emergencies,” said Camporeale. 



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