The barge transportation company operates 11 push boats in and around the waterways of New Orleans and Lake Charles, specialising in oil and petrochemicals. It will use Helm CONNECT to manage maintenance and compliance.
“We switched over to Helm because it is the most user friendly vessel operations software program I have come across,” said John Stewart of Magnolia Fleet.
“And I think we have demoed or used in combination all of them. My idea is if someone like myself, who is pretty good with Excel spreadsheets, has problems with other competitors’ software, how the heck is a deckhand, tankerman, or wheel man going to figure it out?”
“The answer is they are not and they are not going to use it. It's got to work and be simple and easy for these guys to use. We also chose Helm because they seem to have the best support.”
Ron deBruyne, CEO and Founder of Helm Operations, also claimed that CONNECT’s ease-of-use was a key component in the deal with Magnolia.
“We develop Helm CONNECT like Apple develops software,” Mr deBruyne said.
“If users can’t figure it out when we test it, we redesign it until they can.”